What it is
An AI assistant set up around your specific business: your services, prices, opening hours, tone of voice, the questions customers always ask and the way you like things done. It can draft email and message replies for you to approve, answer enquiries on your website or Facebook page, summarise what came in overnight, keep a to-do list moving and take the first pass at quotes, bookings and paperwork. It doesn't replace you; it gives you a capable assistant who never goes off sick.
What you get
- An assistant configured with your business knowledge — services, prices, hours, policies, FAQs, house style
- Connected to where the work happens: email, website chat, Facebook Messenger, WhatsApp, your calendar and forms as appropriate
- Clear rules about what it does on its own and what it drafts for you to check — you stay in control
- A morning summary of what needs your attention, if you want one
- Training for you and your team — half an hour is usually enough
- Optional monthly support to keep it accurate as prices, hours and services change
Who it's for
Owners who spend the first hour of every day answering the same questions. Businesses that miss enquiries in the evening and lose them to whoever replied first. Small teams in Sleaford and Lincolnshire who can't justify a full-time admin but need one. Anyone who's tried a generic chatbot and hated it — this is the opposite: yours, specific and honest about what it doesn't know.
How it works
We sit down with you (GLOW, the café downstairs, is handy) and gather what the assistant needs to know. We set it up, connect the channels you want, and test it against real questions from real customers. You get a trial period with it drafting rather than sending, so you can see how it thinks before you trust it with anything. From £199 for set-up, fixed quote. Ongoing support is optional and monthly.
Why local matters
We built our own assistant to run the admin across Kesteven Business Centre and GLOW Sleaford, and we offer it because it works. You'll be trained by someone in Sleaford who uses this every day, not a support line in another time zone. If your admin isn't yet tidy enough for an assistant to take over, our admin and automation service is the sensible first step, and the assistant's work shows up in your monthly reporting.
Serving Sleaford and the surrounding area
We set up AI assistants for businesses in Sleaford and across Lincolnshire — Grantham, Lincoln, Newark-on-Trent, Boston, Bourne, Spalding and Stamford — and for village businesses in Ruskington, Heckington, Billinghay, Metheringham, Navenby and Ancaster. Set-up is largely remote; training can be in person anywhere in North Kesteven.
AI assistant for small business Sleaford — FAQs
How much does an AI assistant cost for a small business?
Set-up starts from £199, fixed quote, covering configuration, connection to your channels and training. Optional monthly support keeps it up to date. Any underlying software subscriptions are yours and are explained up front.
Will it say something wrong to a customer?
We set it up to draft rather than send on anything it isn't sure about, and it's told to say "I'll check with the team" rather than guess. You choose how much autonomy it gets, and you can dial it back at any time.
Is my customer data safe?
The assistant only sees what you give it access to, under your accounts. We don't keep copies of your data and we'll explain plainly where information goes before anything is connected.
Do I need to be technical?
No. If you can send an email, you can work with it. Training takes about half an hour.
What's the difference between this and admin automation?
Automation handles fixed, repeatable steps — send this when that happens. The assistant handles language and judgement — reading a message, understanding it, drafting a sensible reply. They work well together.
Get a fixed quote →or call 01522 424963
Use the enquiry form and choose “Business services” — tell us what you're after and we'll come back with a price.